Supervisor: Enterprise Hosting Services - (8706)

To supervise the Enterprise Systems team in supporting and maintaining server infrastructure, enterprise applications, and associated IT services within CTS. The role is responsible for ensuring system availability, operational stability, service continuity, and the effective delivery of infrastructure and enterprise system support services in alignment with institutional and technology objectives.

Job Knowledge, Skills and Experience

• Bachelor’s degree in Information Technology, Computer Science, or in a related field
• At least five (5) years’ experience in system platform, of which two (2) years in team leadership role
• Commercial experience in the IT service industry (hosting, hardware support, Enterprise Linux)
• Knowledge of/and experience in supporting enterprise databases would be advantageous

Key Performance Areas / Principal Accountabilities