Coach team to achieve business targets

• Ensure that department/ individual targets are achieved through new business and existing customer sales.


• Develop strategies that assist telemarketers to achieve daily, monthly, yearly targets

• To successfully train and develop new Telemarketers to sell AVBOB insurance products.


• Coach and training existing Telemarketing consultants in line with changing markets on Sales Process Techniques to achieve daily, monthly and annual targets

Manage team operations

• People management (Manage team morale, Attendance, work schedules, resource capacity and ensure team engagement etc)


• General office administration and management of daily team operations etc.


• Track individual and department performance, provide analysis and identify areas of improvements/ remedial a...