PURPOSE AND SCOPE:

The Supervisor, Collections is responsible for the ongoing activities in the development, implementation and maintenance of systems, policies and procedures of the credit approval and credit collection function. The Supervisor, Collections oversees the routine analysis of accounts receivable, aging accounts, special credit arrangements and problem accounts to determine proper collection procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

+ Supervise the daily operations of the team, including but not limited to: establishing mutual goals, assigning tasks and maintaining schedules.
+ Meet or exceed monthly cash forecast by reducing Days Sales Outstanding (DSO) to meet business and departmental goals
+ Motivate staff and foster team spirit by ensuring the team is properly trained and that communication of processes and procedures are ongoing to new hires and existing staff.
+ Monitor the team’s collections activities; ensuring timely...