Supervisor

Clark, Pampanga (Onsite)

Full-Time

Summary

The Supervisor is accountable for the performance and general operation of her/his team of employees. The Supervisor works closely with her/his peers as well as leadership across teams to ensure appropriate service delivery to customer accounts.

Essential Duties and Responsibilities:

The essential duties and responsibilities can include the following. However, other duties may be assigned.

• Conduct weekly and/or monthly one-on-one's to focus on coaching and development of employees.
• Leverage company resources in the coaching and development process.
• Communicate employee performance statistics daily or in one-on-ones and provide appropriate feedback to ensure employees are meeting expected performance standards.
• Communicate established policies and procedures to ensure compliance and answer ...