Supervisor: Branch Operations
Location: Kwa Zulu - Natal
Salary: R22,000 p.m

Our client in the insurance industry is looking for a Branch Operations Supervisor to supervise branch administration and operations.

Responsibilities Supervise all client liaison and sales support in the branch offices Supervise the service delivery to internal & external clients Manage the client service of walk‑in and telephonic enquiries Manage compliance and effectiveness of client service levels Supervise new business policy administration Oversee and manage the efficiency & accuracy of data capturing for the group Oversee compliance of quality assurance on all new business processes Maintain and monitor new business and returns registers Compile and submit weekly client service administration activity reports Report to manager on claims progress and activities Provide weekly stats to Sales on outstanding correspondence and returned new business Adhere to company policies and proc...