Job Summary

Oversees the daily operation and Team Members within the Admissions area which includes, but not limited to: Ticket Sales, Guest Arrivals, and Rental Services. Works with all areas of Admissions and Guest Services to ensure a seamless entrance experience into the resort while working with the team to provide world class customer service.

Major Responsibilities

Responsible for the daily operation of a specific department in the Admissions area including Ticket Sales, Guest Arrivals, and Rental Services. Works with the team to maintain proper levels of staffing so guests can enter the park as quickly and efficiently as possible. Supervises the staff on a daily basis ensuring all service standards, policies, procedures, and safety standards are followed.

Prior to Opening: Work with HR to hire staff for the department while developing and leading training sessions to get the Team ready for Grand Opening.

Works with ...