Drive patient-centered administrative excellence as a Patient Administrative Associate at Sunnybrook Health Sciences Centre, specifically in the Cipriano Centre for Seniors Health. Interact directly with patients and support the clinical team with vital administrative functions.
This role is essential for ensuring efficient operations within the outpatient care environment. As a Patient Administrative Associate, you will manage patient registrations, support clinical workflows, and facilitate communication among team members. Your focus on senior-friendly care will directly impact patient satisfaction and service quality.
Key Responsibilities:
• Provide administrative support across the outpatient department
• Manage incoming calls and greet patients warmly
• Handle patient information updates and appointment scheduling
• Document patient interactions accurately in EMR
• Assist with inventory management and departmental projects
Requirements:
• Completion of ...