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Subject Matter Expert - INR Collections

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Abbott
📍 Taguig, Philippines
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Location Taguig
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Posted June 01, 2026
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Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

The INR Collections Subject Matter Expert (SME) serves as the primary escalation point and technical authority for insurance follow‑up and accounts receivable resolution. This role ensures timely resolution of unpaid, underpaid, and denied claims while supporting collectors through expert guidance, quality oversight, and adherence to payer rules, SLAs, and compliance standards.

Job Responsibilities:

  • Handles complex, high‑balance, and escalated insurance accounts requiring advanced follow‑up and payer negotiation. 
  • Acts as the subject matter expert on payer rules, claim statuses, denial codes, and resolution strategies. 
  • Provides mentoring and real‑time guidance to INR Collectors on workflows, call handling, and documentation standards. 
  • Reviews and resolves payer denials, delays, and underpayments by identifying root causes and corrective actions. 
  • Supports appeal development by supplying documentation, coordination, and payer‑specific in...

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    📍 Location Details

    🌆
    City
    Taguig
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

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