Responsibilities

• Contribute to the development and execution of the company’s annual and long-term strategic plans.
• Work with senior and middle management to align department goals, initiatives and performance expectations.
• Manage strategic and operational projects from planning to completion, ensuring timely follow-through and measurable outcomes.
• Establish and maintain KPI frameworks, dashboards and performance tracking tools to support accurate reporting.
• Coordinate monthly, mid-year and year-end business reviews and prepare performance insights for senior management and HQ.
• Analyse operational and financial performance, identify gaps, and propose improvement measures to help departments meet their targets.
• Prepare reports, presentations and submissions, including HQ and regional reporting requirements when necessary.
• Monitor market and industry developments to support strategic decision-making.
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