KAYALI, located in Dubai, is seeking a Business Solutions Lead to act as a bridge between business needs and IT operations. This pivotal role requires collaborating with stakeholders to translate business requirements into actionable solutions, supporting the rollout of business applications and ensuring operational support.

The ideal candidate will possess strong analytical skills and a customer-service mindset, with experience in enterprise environments, particularly with POS systems and ITSM tools. A commitment to continuous improvement and effective communication is essential to excel in this position.