Job Description
The Strategic Account Support Specialist will serve as the primary liaison between Dover FS and its strategic accounts.

Responsibilities include:

- Processing and managing equipment orders
- Communicating order status and resolving customer inquiries
- Generating customized quotes and reports
- Handling claims, RMAs, and disputes
- Supporting logistics and e-commerce issues
- Validating equipment order forms and coordinating projects
- Performing root cause analysis using tools like 5 Whys, Ishikawa, and Pareto

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and ex...