Job Summary

: The SP Specialist is responsible for establishing and maintaining a

high-level customer service environment in an effort to ensure the safety and security of

customers and team members.

Duties and Responsibilities:

Welcome customers and visitors by greeting them promptly, politely, and with a warm smile.

Assist in maintaining and managing traffic flow during busy periods, ensuring a smooth and efficient entrance and exit process.

Collaborate and communicate effectively with other team members to provide consistently excellent customer service.

Ensure adherence to company policies and procedures, especially those related to customer interactions and safety protocols.

Uphold a professional appearance and conduct oneself in a manner consistent with the values, vision, and mission of the company.

Ensure that no large bags or backpacks are brought in by customers.

Ensure th...