Responsibilities

• Manage the operational and fiscal activities of the store to include: staffing levels, sales quota, budgets financial goals.
• Analyze and document business processes and problems. Develop solutions to enhance efficiencies.
• Supervise staff in accordance with company policies and procedures. Assist staff to resolve complex or out of policy operations problems.
• Conduct interviews, hire new staff, and provide employee orientation. Establish employee goals and conduct employee performance reviews.
• Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Resolve customer complaints regarding sales and service. Instruct staff on h...