This is a fast paced café based in the heart of Cape Town in the Western Cape. The successful candidate will be responsible for ensuring smooth store operations, excellent customer service, strong team leadership, and consistent brand standards in a high-volume environment.

Candidate Responsibilities:

• Oversee daily store operations, ensuring efficiency and consistency
• Manage opening and closing procedures
• Ensure compliance with health, safety, and hygiene standards
• Maintain high standards of cleanliness, food quality, and presentation
• Recruit, train, schedule, and manage store staff
• Lead, motivate, and discipline team members where required
• Conduct performance management and staff development
• Ensure adequate staffing levels at all times
• Deliver exceptional customer service and handle customer queries or complaints professionally
• Build strong relationships with regular...