Job purpose: To maximise branch profitability and sustainable development of the branch by creating an optimal environment through:

Maintaining and improving retail practices and systems used. Supporting, monitoring, co-ordinating and managing the work done by direct reports. Meeting and exceeding the expectations of the customer. CORE RESPONSIBILITIES PEOPLE / LEARNING & GROWTH People Management Conduct daily planning with managers and supervisors in line with the operational requirements, in order to allocate tasks to responsible staff. Monitor and facilitate branch managers ’and supervisors’ performance to consistently meet or exceed operational, sales and cost saving targets and productivity standards within their areas of responsibility. Lead, motivate, coach, and enable direct reports to meet profitability and customer service standards. Train and develop direct reports according to the core competencies of their roles and ensure coordination and delivery thereof is done...