Key Responsibilities Take direct responsibility for the profitability of the store by ensuring the set targets are met Ensure staff are taught correct sales procedure and have a good knowledge of the product Maintain a high level of customer service Assist customers and provide information Ensure complaints from customers are resolved quickly Inform staff of new lines and any changes to the prices Manage staff rosters Coordinate and conduct stock take Keep and analyse records of sales figures and financial transactions, inclusive of filing Implement and oversee security procedures Manage staff when necessary Qualification and Experience Matric 4-5 years’ experience in a furniture retail environment, 3 of which must be in a managerial or supervisory role Industrial Relations experience Planning, organisational and time management ability Skills Good communication skills Good knowledge of sales techniques Good leadership skills An excellent leader and business manager High flexibility an...