Location
chester
Posted
June 20, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Please, note this role is a 37,5 hours contract and weekend availability is required. The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff's presence in the local community.
What you'll be doing
You will report to your Area Manager and sit within our Retail team.
Customer Experience
- Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey.
- Ensuring the team meets customer needs through multichannel shopping and endless aisle orders.
- Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts.