About the Role

This leadership position requires excellence in customer service management, sales performance, and team development while ensuring adherence to policies and procedures.

The successful candidate will oversee all aspects of shop maintenance and stock merchandising while embodying and enhancing the brands positive image and distinctive culture.

Key Responsibilities
● Store Operations Management: Oversee all operational aspects with meticulous attention to detail, providing clear direction and setting exemplary standards for the team, including opening and closing procedures.

● Sales Leadership: Drive team performance to consistently achieve and exceed sales targets through effective motivation and leadership strategies.

● Staff Management & Development: Create and manage efficient rosters, handle leave requests, and ensure appropriate staffing levels to meet customer needs and business requirements.

● Team Bu...