Key Responsibilities

Leadership & Team Management

• Lead, inspire, and develop a high-performing and engaged team
• Foster a culture based on collaboration, inclusion, accountability, and excellence
• Set clear objectives and closely monitor individual and team performance
• Identify, coach, and develop internal talent
• Ensure strong succession planning and team stability

Commercial Performance

• Drive key KPIs (sales, conversion rate, average basket, productivity, etc.)
• Implement local action plans adapted to the Zürich market
• Analyze performance data and proactively adjust commercial strategies
• Ensure optimal stock management and product flow
• Continuously seek opportunities to grow turnover and profitability

Customer Experience & Brand Image

• Position the store as a reference in the Zürich area
• Guarantee a premium and consistent cus...