Cape Town, South Africa | Posted on 28/04/2026

Responsibilities

• Manage customer interactions, complaints and requests.
• Optimise selling space and drive replenishment to ensure stock availability.
• Conduct floor walks to ensure housekeeping disciplines are adhered to.

Store Profitability

• Sales – meet or exceed targets.
• GP – reduce wastage and improve stock accuracy within benchmarks.
• NP – reduce controllable expenses in line with budgets.
• Interpret Income Statement information and formulate and implement action plans.
• Identify challenges, trends and opportunities to drive continuous improvement.

Store Disciplines & Productivity

• Ensuring that monthly store audit benchmarks are achieved and improved upon.
• Effective stock control and stock management.
• Effective cash handling procedures and controls.
• Lead, deve...