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Storage Technical Analyst

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0000055801 RBC Shared Services Malaysia Sdn. Bhd.
📍 Putrajaya, Malaysia
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Location Putrajaya
📅
Posted June 10, 2026
🚗
Commute Local Area
🎯
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Job Description

Job Description

WHAT WILL YOU DO?
  • Provide mentorship and support to front-line Operations staff in all regions for advanced incident/problem management and deployment of automation solutions with focus on up-time improvement, anomaly detection and predictive analysis.
  • 24x7 Support for all RBC storage infrastructure components working on a shift rotation (Storage infrastructure implementation and management including IBM, EMC Dell, Pure Storage, Brocade, Netapp, Cohesity and other related products).
  • Assist global platform teams with critical production support where escalation is required to lead in troubleshooting and service restoration.
  • Develop and execute on end-to-end change management plans and plan and execute all communication related to these (Event/Incident/Problem/Access/Demand/Capacity/Change Management).
  • Collaborate and contribute on cross-functional enterprise initiatives and manage the effective implementatio...

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    📍 Location Details

    🌆
    City
    Putrajaya
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

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