Job Description :

Reports To : FHS Contract Manager •Create customer’s delight and eliminate customer’s complaints by problem solving and implementing customer relationship management. •Manage the technical issue, observation on operation issue, then come out with improvement plan to grow our business in Steel area. •Determine annual plan and inventory plans by implementing development strategies, analysing assigned customer’s trend and result. •Monitor refractory cost, consumption, delivery, and in accordance with company standard to maximize profit plus ensure inventory stock control systems are run in an efficient manner. •Oversee all on-site managing and monitoring of assigned area to ensure on product efficiency, quality/performance and safety control. •Establish performance objectives and jointly together with FHS Account Manager by forecasting and developing annual sales budget for the responsible customer; projecting expected sales volume and profit...