**Position Summary...**

**What you'll do...**
The **Staff, Technology Operations – Customer Experience, Discovery & Growth** role is responsible for driving strategic initiatives that improve customer acquisition, engagement, discovery, and conversion across digital commerce platforms. This leader will partner across Product, Engineering, Merchandising, Marketing, Analytics, and Operations teams to optimize the customer journey—from homepage experiences and product discovery to ordering and checkout. The role requires a blend of business strategy, operational excellence, and technology program leadership to drive initiatives that increase traffic, improve conversion, enhance merchandising effectiveness, and maximize the impact of promotional and advertising programs. The ideal candidate has extensive experience leading large-scale cross-functional programs in ecommerce, digital retail, customer experience, growth, merchandising, or digital marketing environments. **Key R...