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Staff Specialist Customer Quality Services/Complaint Management
Infineon Technologies AG
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malacca city, Malaysia
Location
malacca city
Posted
June 13, 2026
Commute
Local Area
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Job Description
As a Staff Specialist/Analyst in Customer Quality Engineering, you will be joining a collaborative team dedicated to upholding our high standards for innovative electronic solutions. In this fastβpaced and dynamic environment, you will play a vital role in ensuring exceptional product reliability and customer satisfaction.
Your Role
- Coordinate and support quality tasks related to New Product Introduction and customer inquiries
- Participate in customer audits and support preparation to ensure compliance with industry standards
- Build and maintain customer relationships through proactive and clear communication
- Manage Failure Analysis requests, interpret reports, and relay findings to customers
- Act as the main interface for customer complaints, providing timely analysis and support
- Collaborate with internal teams to address technical issues and drive continuous improvement
- Willingness to travel up to 25% of th...