## Job DescriptionAt Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture.We are looking for a Staff Software Engineer to join our AI Copilot organisation. AI Copilot is a multi-million ARR product that puts AI directly into the hands of customer service agents and administrators. You will be a technical leader across teams, driving the architecture and delivery of AI-powered product features at Zendesk scale.We ship to learn: our philosophy is to deliver early, deliver often, and iterate based on real-world customer feedback. We're looking for engineers who lead by example in turning ambiguity into shipped product.### **What you'll be doing*** Provide technical leadership across multiple teams, setting architectural direction and raising the bar for engineering quality and delivery practices.* W...