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Staff Engineer - Supply Chain Escalations
Kinaxis
π
ahuntsic north, Canada
Location
ahuntsic north
Posted
June 01, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Transform the escalation process as a Staff Engineer. Oversee complex issue resolution and enhance supply chain solutions from a hybrid or remote environment.
This position seeks an experienced professional with at least 7 years of relevant background. You will be at the forefront of coordinating cross-functional teams, troubleshooting intricate customer systems, and ensuring effective communication. As a part of the Escalations Team, your insights will drive product improvements and establish engineering best practices.
Key Responsibilities: β’ Triage and resolve complex customer escalations β’ Oversee end-to-end defect management β’ Collaborate across teams for quality solutions β’ Improve reliability and agility of software β’ Mentor junior engineers in technical methodologies
Requirements: β’ 7+ years of industry experience β’ Expertise in C++, Python, Java, or similar β’ Knowledge of multi-threading concepts β’ Strong verbal and written communication skills β’ Fam...
This position seeks an experienced professional with at least 7 years of relevant background. You will be at the forefront of coordinating cross-functional teams, troubleshooting intricate customer systems, and ensuring effective communication. As a part of the Escalations Team, your insights will drive product improvements and establish engineering best practices.
Key Responsibilities: β’ Triage and resolve complex customer escalations β’ Oversee end-to-end defect management β’ Collaborate across teams for quality solutions β’ Improve reliability and agility of software β’ Mentor junior engineers in technical methodologies
Requirements: β’ 7+ years of industry experience β’ Expertise in C++, Python, Java, or similar β’ Knowledge of multi-threading concepts β’ Strong verbal and written communication skills β’ Fam...