Job Description
Insight Global is looking for a Site Reliability Engineer remote in LATAM to join a AAA game company for a contract opportunity. You will be joining the Ops vertical of this engineering team and help keep AI-powered developer tools, Copilot, Claude Code, Cursor, GitLab Duo, and others, running reliably for the engineers building the company's highest profile games. You will productize third-party AI tooling, automate the operational work that currently consumes engineering capacity, and keep internal customers unblocked. Reporting to the Technical Director, you will:
Operate and support production AI developer tools across the company, including access management, seat triage, telemetry, observability, and chargeback reporting.
Productize third-party tools through the legal, security, and procurement gates required for broad company rollout.
Build and maintain the automated evaluation framework that benchmarks AI dev tools, and run periodic evaluation studie...