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Sr. Technical Account Manager I

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NextGen Healthcare
πŸ“ India, India
πŸ“
Location India
πŸ“…
Posted June 20, 2026
πŸš—
Commute Local Area
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Job Description

Description

:Serve as a trusted advisor who provides advice and support to clients on services and best practices, as well as ongoing operational issues. This role directly influences client interaction with NextGen products.
  • Support solutions, provide technical guidance and advocate for the customer.
  • Ensure environments remain operationally healthy whilst reducing cost and complexity.Β 
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Drive technical discussions regarding incidents, trade-offs, and risk management.
  • Collaborate and partner with Solutions Architects, Business Developers, Professional Services Consultants, Sales Account Managers, and C-suite executives.
  • Provide detailed reviews of service disruptions and all metrics.
  • Proactively problem solve and find opportunities for customers.
  • Develop methods, techniques, and evaluation criterion f...
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    πŸ“ Location Details

    πŸŒ†
    City
    India
    πŸ—ΊοΈ
    Country
    India
    πŸš—
    Commute
    Local Area

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