Purpose & Overall Relevance for the Organization:

Within the framework of HR Services, we are providing excellent services and business competence regarding all HR Services related processes. As HR Services strives to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally supporting this target by following key responsibilities.

Key Responsibilities:

• Perform standard and complex administration of HR System Support tools, programmes and processes on a European and partially on a global level;
• Provide consultancy services and service excellence to employees and the HR community as well as IT regarding general and more complex HR topics;
• Handle standard and complex inquiries & support through ticket self-service, email and telephone;
• Timely execute HR System Support related standard and complex tasks a...