Job Description – AGWMS Production Support Analyst 

Position Summary 

We are seeking an experienced Production Support Analyst to support and maintain the AGWMS (Automated Global Warehouse Management System) platform. The role will be responsible for application support, incident management, root cause analysis, operational troubleshooting, and business support for warehouse operations. 

The ideal candidate should possess a strong combination of technical expertise and warehouse functional knowledge to effectively support business-critical supply chain operations. 

AGWMS consists of: 

• Oracle PL/SQL backend 

• Delphi front-end application (preferred but not mandatory) 

• SQR reporting and label printing 

• Unix/Linux shell scripts and daemon jobs 

• Warehouse operational interfaces and integrations