What Customer Service Ops- Canadian Team contributes to Cardinal Health

Onboarding and managing customer and vendor set-ups via legacy FDSI implementation, vendor management and billing systems and processes for Canadian customers as well as various other duties.

Qualifications

• College or SHS Graduate/2 years completed in college with minimum of 3 years' experience
• Call center or customer service experience
• U.S. customer relationship management experience, preferred
• Intermediate analytical, problem solving, critical thinking and proactive investigative skills
• Strong communication skills (verbal & written) and customer focus
• Ability to follow SOPs and pays attention to details
• Intermediate Excel and Outlook skills
• Basic SQL is a plus (modifying query)
• Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
• ...