THE POSITION:

The Senior Quality Specialist supports and enhances EVERSANA’s quality systems while serving as the primary point of contact for client quality matters. This role ensures timely resolution of quality issues by leading investigations, driving root cause analysis and CAPA activities, and coordinating cross-functional responses to audits, complaints, and client inquiries. The position also represents client needs internally, ensuring strong communication, compliance, and risk-based decision-making to maintain high quality and client confidence.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through their teams' efforts.  These results are achieved by:

• Providing support and assisting in the development and management of quality systems at EVERSANA
• Serve as the primary quality point of contact for...