Title: Salesforce Technical Project Manager

Location: Plano, TX

A Salesforce Technical Project Manager (TPM) for Service and Experience Cloud is a delivery focused leader responsible for the execution, technical integrity, and successful rollout of customer facing Salesforce solutions. Unlike a Product Owner who focuses on "what" to build, the TPM focuses on "how" and "when" it gets built, managing the technical team and project constraints.

Core Responsibilities

End to End Delivery: Lead the complete project lifecycle from technical discovery through to deployment and post implementation support.

Technical Governance: Oversee technical architecture, ensuring solutions for Service Cloud (e.g., Omni Channel, Case Management) and Experience Cloud (e.g., Portals, CMS) follow best practices.

Agile Orchestration: Facilitate Scrum ceremonies (sprint planning, daily stand ups, retrospectives) and manage technical backlogs...