Description
Do you want to work hard, have fun and make history? Do you want to be part of the journey of one of the fastest-growing businesses within Amazon? Come join us in B2B Payments as we build best-in-class financial and payment experiences for businesses to engage with Amazon. This Senior Program Manager role will lead a charter to systematically improve the customer experience for Pay by Invoice (PBI) customers worldwide.

Key job responsibilities
- Define and execute on a global charter to improve PBI and invoicing CX
- Use data to uncover key customer and program insights, and to identify high-priority opportunities for improvement
- Own delivery against high visibility, company-wide goals
- Drive cross-functional alignment with senior leaders across organizations
- Provide thought leadership within the Invoicing domain

About the team
We are a global and diverse product/program organization tackling complex problems at scale. We obsess o...