Location
Seattle
Posted
June 02, 2026
Commute
Local Area
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Job Description
Description
Do you want to work hard, have fun and make history? Do you want to be part of the journey of one of the fastest-growing businesses within Amazon? Come join us in B2B Payments as we build best-in-class financial and payment experiences for businesses to engage with Amazon. This Senior Program Manager role will lead a charter to systematically improve the customer experience for Pay by Invoice (PBI) customers worldwide.
Key job responsibilities
- Define and execute on a global charter to improve PBI and invoicing CX
- Use data to uncover key customer and program insights, and to identify high-priority opportunities for improvement
- Own delivery against high visibility, company-wide goals
- Drive cross-functional alignment with senior leaders across organizations
- Provide thought leadership within the Invoicing domain
About the team
We are a global and diverse product/program organization tackling complex problems at scale. We obsess o...
Do you want to work hard, have fun and make history? Do you want to be part of the journey of one of the fastest-growing businesses within Amazon? Come join us in B2B Payments as we build best-in-class financial and payment experiences for businesses to engage with Amazon. This Senior Program Manager role will lead a charter to systematically improve the customer experience for Pay by Invoice (PBI) customers worldwide.
Key job responsibilities
- Define and execute on a global charter to improve PBI and invoicing CX
- Use data to uncover key customer and program insights, and to identify high-priority opportunities for improvement
- Own delivery against high visibility, company-wide goals
- Drive cross-functional alignment with senior leaders across organizations
- Provide thought leadership within the Invoicing domain
About the team
We are a global and diverse product/program organization tackling complex problems at scale. We obsess o...