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Sr. Product Manager Technical, Traffic Engineering
Amazon
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Seattle, United States
Location
Seattle
Posted
June 01, 2026
Commute
Local Area
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Job Description
Description
We are seeking an exceptional Senior Product Manager Technical to own and define the customer experience strategy for gracefully degraded services during connectivity constraints. This role sits at the critical intersection of traffic engineering, customer experience, and resilience architecture, requiring both deep technical acumen and strategic product vision.
Key job responsibilities
Strategic Ownership:
* Define and drive the product vision for gracefully degraded customer experiences across our platform when connectivity is limited or compromised.
* Establish frameworks for traffic categorization, prioritization, and intelligent routing to ensure optimal customer experience under constrained conditions.
* Partner with engineering teams to architect scalable solutions that maintain service quality during network constraints.
Customer Experience Leadership:
* Own end-to-end customer experience, balancing technic...
We are seeking an exceptional Senior Product Manager Technical to own and define the customer experience strategy for gracefully degraded services during connectivity constraints. This role sits at the critical intersection of traffic engineering, customer experience, and resilience architecture, requiring both deep technical acumen and strategic product vision.
Key job responsibilities
Strategic Ownership:
* Define and drive the product vision for gracefully degraded customer experiences across our platform when connectivity is limited or compromised.
* Establish frameworks for traffic categorization, prioritization, and intelligent routing to ensure optimal customer experience under constrained conditions.
* Partner with engineering teams to architect scalable solutions that maintain service quality during network constraints.
Customer Experience Leadership:
* Own end-to-end customer experience, balancing technic...