Job Description
This role provides hands-on technical and functional support for the FISERV DNA core banking platform, with a strong focus on commercial banking use cases. The position is responsible for deep technical analysis and troubleshooting across tightly integrated systems and APIs, including incident triage, root-cause analysis, and resolution. The analyst works closely with APIs, supporting connectivity, simulating traffic, and diagnosing issues while clearly translating technical findings into actionable requirements for developers and business stakeholders. The role supports both internally developed and SaaS platforms within a fast-paced, Agile environment and partners closely with engineering, product, and business teams in an iterative, test-and-learn delivery model.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action emp...