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Sr. Operations Manager

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eClerx
πŸ“ Muntinlupa, Philippines
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Location Muntinlupa
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Posted May 29, 2026
πŸš—
Commute Local Area
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This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Key Responsibilities:

Operational Leadership & Delivery Excellence

  • Lead the day-to-day management of Finance & Accounting operations (e.g., P2P, O2C, R2R, FP&A, ICFR compliance), ensuring consistent achievement of SLAs, KPIs, and quality standards.
  • Develop and execute operational strategies that align with client objectives, organizational goals, and process optimization initiatives.
  • Ensure seamless coordination across functions such as transitions, quality, training, and automation to enable operational scalability and service consistency.
  • Anticipate business and client needs, and proactively recommend solutions to improve cost efficiency, turnaround time, and control effectiveness.
  • Client & Stakeholder Management

  • Serve as the primary operations point of contact for key client stakeholders, ensuring strategic alignment, issue resolution, and partnership growth.
  • Lead governance and performance review sessions with cli...
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    πŸ“ Location Details

    πŸŒ†
    City
    Muntinlupa
    πŸ—ΊοΈ
    Country
    Philippines
    πŸš—
    Commute
    Local Area

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