The Sr. OpEx Consultant will focus on top-down, cross-functional and may require Onshore-Offshore collaborative initiatives.

Position Responsibilities:

Project / Service Delivery

Responsible for executing the tasks assigned by the project manager which generally entail:

• Conducting process discovery & walkthrough sessions for operational and/or support processes
• gathering adequate information and data to support the project objectives
• validating information and data used for developing project deliverables
• identifying process and/or performance gaps and opportunities
• quantifying impact of process gaps and/or performance misses and continuous improvement opportunities
• developing project deliverables such as process maps, policy, processes and procedures documentation, data analysis, charts, management readout, etc.
• supporting the business process owners in deploying the agr...