Sr. Network Engineer (Unified Communication / VOIP Support)
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Job Description
Job Title: Sr. Network Engineer (Unified Communication / VOIP Support)
Location: Taguig City, Philippines | Hybrid Setup
We're hiring a Senior Network Engineer specializing in Unified Communications and VOIP support. If you have deep hands-on experience with Cisco voice technologies and thrive in high-pressure, enterprise environments this role is for you.
Key Responsibilities
Configure and troubleshoot Cisco Unified Communication tools including CUCM, Unity Connection, and Contact Center solutions (Finesse, eGain, Calabrio, ICM).
Support and maintain Cisco Unified Border Element (CUBE) and related VOIP infrastructure.
Manage enterprise-level voice systems including voice gateways, PSTN trunks, and SIP trunking.
Oversee large-scale IVR/ACD implementations and enterprise dial-plan configuration.
C...