JOB DESCRIPTION:

• Participates in special projects as required. Provide advanced technical skills in monitoring, troubleshooting, maintenance and enhancements of distributed applications and middleware.
• Initiates and participates in timely communications to all stakeholders as necessary during release and incident processes.
• Performs the technical evaluation of new applications. Attend product demonstrations and site visits to determine the technical feasibility of the product.
• Works with all areas of Information Technology and business partners to understand their impact on development projects.
• Ensures appropriate documentation on the product (functional, technical, user manual, etc.) is developed and maintained.
• Maintains a product plan (“roadmap) inclusive of functional and technical upgrades.
• Works with and through the IT application development organization, as appropriate, for development of new releas...