Job Description

- Fluency in English speaking and writing
- Very good written communication skills
- Writing speed of 25 words per minute with an accuracy of 95%
- Ability to effectively promote Sun Life products and services
- Have a Customer Centric approach
- Ability to discover, analyze and solve problems
- Ability to demonstrate empathy, self-awareness and emotional control
- Good listening skills
- Ability to approach situations with a positive attitude
- Ability to value open and honest feedback
- Ability to be a strong team player
- Ability to translate frequent results coaching into continuous improvement
- Ability to multitask proficiently in a fast paced, performance driven environment
- Ability to deliver superior customer service skills that consistently demonstrate professionalism
- Ability to adapt quickly and comfortably to change
- Ability to handle stress in a high pressure environment
- Attent...