**ADP is hiring a Sr. Director – Client Services within our Small Business Services (Retirement Services) organization.**

+ _Are you passionate about delivering excellent results?_
+ _Do you love satisfying and exceeding client expectations?_
+ _Is collaborating and leading by influence a passion?_

In this role as the **Sr. Director - Client Services,** you will support and assist in the formulation of the overall strategy for servicing and supporting their assigned market segment within our Retirement Services organization. Responsible for the direct management and support of several service teams within a defined market segment. Ensures performance results across a variety of metrics and measures, including NPS, client retention, productivity, and associate engagement. Drives associate development and performance through the direct management of the service teams and service managers.

Leverages the available analytics, client feedback and associa...