Senior Customer Success Manager - SaaS ShipperHQ is seeking a talented Senior Customer Success Manager to join our dynamic team.

This is a senior, revenue-focused role for someone who can manage a high volume of accounts, lead renewals, and consistently identify and close expansion opportunities.

About Us:

• ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences.


• Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries.
• Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics .

What You’ll Do:

• As a Senior Customer Success Manager, you’ll own a portfolio of strategic and high-growth accounts, serving as both a trusted advis...