Description
Robert Half is looking for an experienced Sr. Customer Service Representative to support long-term lodging requests for clients in the hospitality industry. This Contract to Permanent position is ideal for someone who combines strong customer service instincts with sharp negotiation skills and a solid understanding of hotel market dynamics. The person in this role will manage complex reservation needs, deliver solutions aligned with client policies, and build productive relationships with hotel partners to achieve service and savings goals.


2nd shift positions - Call Center - Contract to Hire Position


Responsibilities:

• Coordinate extended-stay reservation requests, primarily for bookings of 30 nights or more, while ensuring each solution aligns with client expectations and service standards.

• Evaluate lodging options and make sound decisions based on client-specific travel policies, budget targets, and availability cons...