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Sr. Customer Service Representative, Front Office

🏢
RS Group plc
📍 Foshan, China
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Location Foshan
📅
Posted June 28, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Location: Foshan, Guangdong Province, China


Report to: Customer Service Team Leader, Front Office


Support ANZ market: working hours according to ANZ, and public holiday follows ANZ market.

About the role:


To become the First Choice for our customers. Provide after-sales support to customers by demonstrating our core values of personal, seamless and progressive. Provide great service to customers, manage their expectations, resolve customer queries, and deliver an excellent customer experience.

What you will be doing in this role:

  • Responsible for resolving customer inquiries by phone call and email. Working with other functions to find solutions and feedback to customers.

  • Provide after-sales service to customers, such as lead time checks, delivery checks, payment issues, invoice issues, workflow inquiries, contract approval management and so on.

  • Process goods return and ens...

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    📍 Location Details

    🌆
    City
    Foshan
    🗺️
    Country
    China
    🚗
    Commute
    Local Area

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