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Sr. Customer Quality Service Engineer

🏢
PRTR
📍 Bangkok, Thailand
📍
Location Bangkok
📅
Posted June 10, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Our client is a manufacturer of packaging products.

Responsibilities

  • Handling customer complaints with the professional protocol for better customer satisfaction and Net Promoter Score NPS).
  • Driving corrective and preventive measures for further insurance no repeat issues with a proper and robust system.
  • Cooperating with internal and external stakeholders to ensure customers and business partners satisfy the handling process.
  • Cooperating with global, regional, and local organizations to deliver overall quality performance according to the best quality principle.
  • Cooperating with operations for defect reduction program to achieve zero defect principle.
  • Listening to customer queries professionally and solving them.
  • Dealing with the customers via applicable communication channels and coordination with the local team.
  • Looking after the customer Quality Performance and updating per defined regular status.

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    📍 Location Details

    🌆
    City
    Bangkok
    🗺️
    Country
    Thailand
    🚗
    Commute
    Local Area

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