Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Sr. Coordinator, Enterprise Payments Exceptions

Summary

Ensure that the day-to-day check processing is completed accurately, meets defined deadlines, and exceeds established service levels. The role verifies negotiability, validates accounts, handles customer notices, and meets regulatory requirements daily.

Work Set up

Hybrid; Night Shift

General Responsibilities

Items Processing

• Supports daily deposits and withdrawals by Capital One customers, proactively identifying and correcting errors, reviewing images, and balancing files.
• Reviews deposited checks to verify negotiability, accuracy, and completeness.
• Performs research to apply transactions to the appropriate accounts when misreads or missing information occur.
• Approves customer and bank adjustment transactions.
• Executes tasks e...