Sr. Change Manager, ACES, ACES (Amazon Customer Excellence System)

Do you have an obsession with innovation? Do you have proven analytical capabilities, the ability to multi-task and thrive in a fast-paced environment, exceptional communication and project management skills, and the ability to dive deep, find root cause, and permanently eliminate defects? If so, this opportunity may be for you.

As an ACES Sr. Change Manager, this position involves taking ownership to lead the standardization and simplification of change management across the ACES team, as well as the creation and improvement of mechanisms. You will primarily work on supporting strategic projects intakes, and will also own Governance mechanisms for the PMO team and ACES in general.

This role is for an experienced Project/Program Manager with experience in change management in a fast-paced operations environment (non-tech).

Key job responsibilities

• Manage complex pr...