Description
We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.


Responsibilities:

• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.

• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.

• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.

• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.

• Ensure ...