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Spl’st, Client Delivery – FTW at Standard Chartered Bank

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Confidential
📍 Ghana, Ghana
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Location Ghana
📅
Posted June 06, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

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Job Description

The Role Responsibilities

Strategy


Targeted Improvements 

  • Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients

  • Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs

  • Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate

    • Automation and Streamlining

  • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes

    • Business

  • Provide quality support and advice to Relationship Managers (RM’s) within all lending units on all documentation related matters, including the origination of documentation for customers where required

  • To delive...

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    📍 Location Details

    🌆
    City
    Ghana
    🗺️
    Country
    Ghana
    🚗
    Commute
    Local Area

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